About

About Us

JYD (Jordan Yates Direct) is founded by Caleb Yates and Jordan He, hence JYD. We are recent high school graduates who seek to start a business that provides ink cartridges at their natural price point. See, cartridges are extremely cheap to make, so why make them so expensive to buy? We want to create an avenue for everyday consumers to access these products at the cheapest price possible.

Owners Overview

Jordan; a recent high school graduate aims to create a more affordable environment for all consumers in any way possible.
Caleb; coding enthusiast, math tutor and nerd with a generous dose of do-it-yourself.

FAQs

Products & Services

What types of ink cartridges does JYD offer?

We provide compatible and remanufactured ink cartridges for various printer brands, ensuring reliable performance and cost-effective printing.

How can I purchase JYD products?

Our ink cartridges are available through direct inquiries. Contact us for details on availability and pricing.

Do you offer bulk orders?

Yes, we offer bulk purchasing options for businesses and organizations looking for a consistent supply of ink cartridges.

Shipping & Returns

How long does shipping take?

Shipping times vary based on location. The specific estimated time of delivery can be found in each item’s listing description

Do you offer international shipping?

Currently, we focus on the Australian market, but we plan to expand to the United States in the future.

What is your return policy?

We accept returns for defective or incorrect items within 30 days of purchase. Contact us for assistance.

Customer Support

How can I contact JYD?

Go to our support page.